As a business owner so often all we hear from our the customers that are dissatisfied or angry for what ever reason, I Realize that the people you have working for you and carrying out the duties for your company are as important as the name you have built. I just wanted you to know how pleased Laurie and I are that we decided to business with you and ultimately with your crew, their attention to detail and their willingness to please without anything but a good intent has made us both feel fortunate in our decision to use Martinez Custom Painting and would hope that you feel comfortable in using our names as referrals for any future potential customers.
A few weeks before the scheduled painting date, Mr. Martinez kept in touch with me for over a week discussing my color interests and painted a few colors on the house in small patches to assist me in determining how the colors really looked. This enabled me to feel confident about submitting my color choices to the homeowner’s association for approval and reduce the potential for repainting if unsatisfied with my choice. He kept in touch regarding the approval process and confirmed our scheduled date. He and his crew arrived on time both days. Mr. Martinez walked the property explaining to his crew exactly what we discussed for work and color placement. He checked in later in the day as well as came by the second day to check out the work and finalize tasks for completion. His crew was very professional and polite the entire time on site and kept their music low enough to not disturb the neighbors. They were all open to my questions and reminders of desired items, and always greeted me with a smile. I was very impressed by their efficiency in their tasks throughout the day, while keeping my property and their equipment well organized. I was very appreciative and satisfied by their cleanup each day and am grateful for no paint left in my landscape rocks or anywhere it shouldn’t have been. The best experience I’ve had with a contractor in a very long time!
Our 71-year-old stucco house now looks so fresh and “creamy,” and makes the perfect backdrop for our landscaping. I appreciate the consideration of your team to protect the plants near the walls, and to clean up after themselves. They were so pleasant, it was an experience I actually enjoyed, and although I already knew from your work for Dakota Builders that you are “the best,” I must say I was surprised by the detailed analysis and advice you gave us during your initial visit. We know we could have had the painting done for half your price, but not with such a good outcome or the confidence that you stand by your work, even on historical houses.
Sam Hughes Historic Neighborhood resident
My family is so happy with the professional painting job Martinez Custom Painting completed for us recently. Pete was extremely helpful throughout the project, including choosing the right paint and paint colors. The painters were professional, reliable and polite. They masked and prepped everything so well and the final result is beautiful. My house was left cleaner than they found it. They did a great job, reasonably priced and outstanding work quality. Anyone can buy paint supplies at the hardware store and try to paint, but there is a difference in having a professional do it. We will look to Martinez Custom Painting for all our future painting needs.
To: Martinez Custom Painting
I just wanted to take this opportunity to tell you how impress that I am with your quality of work. Your painter was neat, professional, very polite, and even cleaned up after he completed the work. In today’s world, you don’t often find that any more. Your attention to detail was amazing!!
I would highly recommend your company, and I have.
Dear Mr. Martinez:
The Board of Directors wanted to thank you so much for making sure our painting job went so smoothly and on time. You and your staff worked very efficiently; and we had NO complaints from our residences which was so amazing.
You and your staff acted very professionally, cleaned up the work area at the end of each day, which was great during such a large job.
We would highly recommend you to anyone who was interested in hiring a qualified & professional painting contractor.
Limberlost Fields Homeowners Association
We wanted to thank you so much for your hard work in our painting project. You guys were great, very polite and most importantly finished the job when promised.
We hope to hire you again in the near future, and would highly recommend your company!!
Autumn Hill Homeowners Association
“Martinez Custom Painting was very patience with me choosing paint color(s). I was indecisive on with colors for the exterior home paint. I was not rushed and when I finally found the right colors, the job was performed a beautifully. The painters were there prompt and prepared to work each day. Mr Martinez and his team are very friendly and considerate. They asked questions to ensure the job was done to my expectations/wishes. I have received so many compliments on the exterior paint that I had Martinez Custom Painting paint the interior too.”
Pete is fabulous in his attention to detail. I particularly appreciate his assistance in finding the right colors to complement the roof tiles and in matching the trim to the security door. I trust him explicitly and his staff are equally courteous and skilled. Thanks, Pete, it’s like being in a new home again!